{"id":791188,"date":"2023-12-22T08:30:27","date_gmt":"2023-12-22T11:30:27","guid":{"rendered":"\/?p=791188"},"modified":"2026-09-13T14:32:18","modified_gmt":"2026-09-13T17:32:18","slug":"chatgpt-no-whatsapp-e-arma-da-ram-para-responder-duvidas-sobre-a-rampage","status":"publish","type":"post","link":"https:\/\/www.webmotors.com.br\/wm1\/carros\/chatgpt-no-whatsapp-e-arma-da-ram-para-responder-duvidas-sobre-a-rampage\/","title":{"rendered":"Ram usa ChatGPT no WhatsApp para atender usu\u00e1rios"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>WhatsApp<\/strong> e <strong>ChatGPT<\/strong> para responder os consumidores. Essa \u00e9 a mais nova experi\u00eancia da <a href=\"https:\/\/www.webmotors.com.br\/ram\">Ram<\/a> para esclarecer todas as d\u00favidas sobre a <a href=\"https:\/\/www.webmotors.com.br\/ram\/rampage\/2024\">Rampage<\/a>, picape intermedi\u00e1ria lan\u00e7ada no Brasil em 2023. A previs\u00e3o \u00e9 que outros ve\u00edculos do grupo Stellantis passem a contar com o recurso em 2024.<\/p>\n\n\n\n<figure class=\"wp-block-image size-foto_quadrada wp-image-788630\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1667\" src=\"https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611.webp\" alt=\"Ram Rampage Rt 0611\" class=\"wp-image-788630\" srcset=\"https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611.webp 2500w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-1024x683.webp 1024w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-1050x700.webp 1050w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-768x512.webp 768w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-118x80.webp 118w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-1536x1024.webp 1536w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-2048x1366.webp 2048w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/11\/06163120\/Ram-Rampage-RT-0611-150x100.webp 150w\" sizes=\"(max-width: 2500px) 100vw, 2500px\"\/><figcaption class=\"wp-element-caption\">Ram estreia nova experi\u00eancia com a Rampage, picape lan\u00e7ada este ano mundial no Brasil<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">ChatGPT no WhatsApp<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De acordo com a marca, a Intelig\u00eancia Artificial (<strong>ChatGPT<\/strong>) consulta as 361 p\u00e1ginas do Manual do Ve\u00edculo para responder d\u00favidas pelo canal oficial da Ram no <strong>WhatsApp<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As respostas elaboras pelo sistema, que foi desenvolvido pelo Customer Care da Stellantis, s\u00e3o feitas de maneira pr\u00e1tica, moderna e personalizada, segundo informa\u00e7\u00f5es da fabricante.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00favidas como per\u00edodo da troca de \u00f3leo do motor, press\u00e3o recomendada para os pneus ou mesmo curiosidades da Rampage (como volume da ca\u00e7amba, por exemplo) ou da pr\u00f3pria marca Ram s\u00e3o esclarecidas rapidamente.<\/p>\n\n\n\n<figure class=\"wp-block-image size-foto_quadrada wp-image-788629\"><img decoding=\"async\" src=\"https:\/\/www.webmotors.com.br\/wm1\/wp-content\/uploads\/2023\/11\/Ram-Rampage-RT-0604-730x545.webp\" alt=\"Ram Rampage Rt 0604\" class=\"wp-image-788629\"\/><figcaption class=\"wp-element-caption\">Intelig\u00eancia Artificial \u00e9 capaz de consultar Manual do Ve\u00edculo para responder clientes pelo WhatsApp<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">O objetivo de utilizar o <strong>ChatGPT<\/strong> no canal oficial da marca no <strong>WhatsApp<\/strong> \u00e9 melhorar o atendimento, apresentando solu\u00e7\u00f5es mais r\u00e1pidas logo no primeiro contato do usu\u00e1rio\/cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Segundo a Ram, em 2023 j\u00e1 foram mais de 5 mil visualiza\u00e7\u00f5es na op\u00e7\u00e3o de manuais no canal <strong>WhatsApp<\/strong>, al\u00e9m de mais de 7 mil contatos registrados na central de atendimento.<\/p>\n\n\n<div class=\"related-offers wp-block-wm1-related-offers\">\n    <h2 class=\"related-offers__title\">Ofertas relacionadas<\/h2>\n\n    <ul class=\"related-offers__list\">\n                    <li class=\"related-offers__item\">\n                <a href=\"https:\/\/www.webmotors.com.br\/comprar\/ram\/rampage\/20-hurricane-4-turbo-gasolina-r-t-4x4-automatico\/4-portas\/2025\/79156638\" class=\"related-offers__card\" target=\"_blank\" rel=\"noopener noreferrer\" data-interaction-click=\"clicou_ofertas_relacionadas_wm1\">\n                    <img\n                        src=\"https:\/\/image.webmotors.com.br\/_fotos\/anunciousados\/gigante\/2026\/202609\/20260909\/ramrampage20hurricane4turbogasolinart4x4automatico-WMIMAGEM07212100467.jpg\"\n                        alt=\"\"\n                        class=\"related-offers__card-image\"\n                        loading=\"lazy\"\n                        decoding=\"async\"\n                    >\n\n                    <div class=\"related-offers__card-info\">\n                        <h3 class=\"related-offers__card-title\" title=\"RAM RAMPAGE\">\n                            RAM RAMPAGE                        <\/h3>\n                        <p class=\"related-offers__card-year\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\" viewBox=\"0 0 24 24\" aria-label=\"Fabrica\u00e7\u00e3o \/ Modelo\"><path fill=\"#2e2e3a\" fill-rule=\"evenodd\" d=\"M5 19h14v-7H5zM5 8h.278c.347.595.986 1 1.722 1h1c.736 0 1.375-.405 1.722-1h4.556c.347.595.986 1 1.722 1h1c.736 0 1.375-.405 1.722-1H19v2H5zm2-2h1l-.003 1H7zm9 0h1l-.003 1H16zm4 0h-1c0-1.103-.897-2-2-2h-1c-1.103 0-2 .897-2 2h-4c0-1.103-.897-2-2-2H7c-1.103 0-2 .897-2 2H4c-.553 0-1 .448-1 1v13c0 .552.447 1 1 1h16c.553 0 1-.448 1-1V7c0-.552-.447-1-1-1\" clip-rule=\"evenodd\"\/><\/svg>\n <span>2025\/2025<\/span>                        <\/p>\n                                                    <p class=\"related-offers__card-description line-clamp-1\" title=\"2.0 HURRICANE 4 TURBO GASOLINA R\/T 4X4 AUTOM\u00c1TICO\">\n                                2.0 HURRICANE 4 TURBO GASOLINA R\/T 4X4 AUTOM\u00c1TICO                            <\/p>\n                                                <p class=\"related-offers__card-price line-clamp-1\" title=\"R$&nbsp;189.000\">\n                            R$&nbsp;189.000                        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     2.2 TURBO DIESEL LARAMIE 4X4 AUTOM\u00c1TICO                            <\/p>\n                                                <p class=\"related-offers__card-price line-clamp-1\" title=\"R$&nbsp;205.000\">\n                            R$&nbsp;205.000                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n            <\/ul>\n\n    <a href=\"https:\/\/www.webmotors.com.br\/carros\/estoque\/ram\/rampage?tipoveiculo=carros&#038;marca1=RAM&#038;modelo1=RAMPAGE&#038;page=1\" class=\"btn btn--medium btn--secondary btn--full\" target=\"_blank\" rel=\"noopener noreferrer\" data-interaction-click=\"clicou_ofertas_relacionadas_wm1\">\n        Conferir estoque<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M17.3578 16.578C16.8358 16.578 16.4088 17.005 16.4088 17.527V18.4191C16.4088 18.8271 16.0766 19.1593 15.6685 19.1593H5.56141C5.15333 19.1593 4.82117 18.8271 4.82117 18.4286V8.31196C4.82117 7.90388 5.15333 7.57172 5.56141 7.57172H6.40604C6.92801 7.57172 7.35507 7.14466 7.35507 6.6227C7.35507 6.10074 6.92801 5.67368 6.40604 5.67368H5.56141C4.10941 5.68317 2.92313 6.85996 2.92313 8.31196V18.4286C2.92313 19.8806 4.10941 21.0668 5.56141 21.0668H15.6685C17.1205 21.0668 18.3068 19.8806 18.3068 18.4286V17.5365C18.3068 17.005 17.8797 16.578 17.3578 16.578Z\" fill=\"currentColor\"\/>\n<path d=\"M19.9202 4.58254C19.8253 4.35477 19.6355 4.16496 19.4077 4.07006C19.2843 4.02261 19.1609 3.99414 19.0376 3.99414H10.6956C10.1737 3.99414 9.74663 4.4212 9.74663 4.94316C9.74663 5.46513 10.1737 5.89219 10.6956 5.89219H16.7504L7.64928 14.9933C7.27916 15.3634 7.27916 15.9613 7.64928 16.3315C7.83909 16.5213 8.07634 16.6067 8.32309 16.6067C8.56984 16.6067 8.80709 16.5118 8.9969 16.3315L18.098 7.23031V13.2851C18.098 13.807 18.5251 14.2341 19.0471 14.2341C19.569 14.2341 19.9961 13.807 19.9961 13.2851V4.94316C19.9866 4.81979 19.9676 4.69642 19.9202 4.58254Z\" fill=\"currentColor\"\/>\n<\/svg>\n    <\/a>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-foto_quadrada wp-image-791191\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1.webp\" alt=\"Ram Rampage Rt 0293 Scaled\" class=\"wp-image-791191\" srcset=\"https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1.webp 2560w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-1024x683.webp 1024w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-1050x700.webp 1050w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-768x512.webp 768w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-118x80.webp 118w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-1536x1024.webp 1536w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-2048x1366.webp 2048w, https:\/\/midiawm1.webmotors.com.br\/wp-content\/uploads\/2023\/12\/21191217\/Ram-Rampage-RT-0293-scaled-1-150x100.webp 150w\" sizes=\"(max-width: 2560px) 100vw, 2560px\"\/><figcaption class=\"wp-element-caption\">Sistema ter\u00e1 evolu\u00e7\u00e3o e passar\u00e1 a atender outros ve\u00edculos e marcas do grupo Stellantis no Brasil<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Com o passar do tempo, a Stellantis promete expandir o servi\u00e7o para outras picapes da Ram e para ve\u00edculos de outras marcas do grupo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Est\u00e1 prevista ainda a evolu\u00e7\u00e3o do atendimento, com a <strong>Intelig\u00eancia Artificial<\/strong> respondendo pelo WhatsApp d\u00favidas encaminhadas por imagens, como a foto de uma luz acesa no painel de instrumentos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">V\u00eddeo relacionado<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\"><img src=\"https:\/\/i.ytimg.com\/vi\/ORmts7SL0ns\/sddefault.jpg\" alt=\"Video: RAM Rampage R\/T - DESEMPENHO, OPCIONAIS, PRE\u00c7O \ud83d\ude31 Uma picape pode ser esportiva de verdade?\ud83d\udefb \ud83d\ude80\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"480\">\n            <button type=\"button\" class=\"wp-block-embed__play\" data-video-id=\"ORmts7SL0ns\" data-title=\"RAM Rampage R\/T - DESEMPENHO, OPCIONAIS, PRE\u00c7O \ud83d\ude31 Uma picape pode ser esportiva de verdade?\ud83d\udefb \ud83d\ude80\" aria-label=\"Reproduzir v\u00eddeo\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"96\" height=\"96\" fill=\"none\" viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n  <path fill=\"#fff\" d=\"M12 22C6.49 22 2 17.52 2 12S6.49 2 12 2s10 4.49 10 10-4.48 10-10 10m0-18c-4.41 0-8 3.59-8 8s3.59 8 8 8 8-3.59 8-8-3.59-8-8-8\"\/>\n  <path fill=\"#fff\" d=\"m15.49 11.1399-4.97-2.98c-.67-.4-1.52.08-1.52.86v5.97c0 .78.85 1.26 1.51.86l4.97-2.99c.65-.39.65-1.33.01-1.72\"\/>\n<\/svg>\n<\/button><\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tecnologia \u00e9 capaz de consultar o Manual do Ve\u00edculo para responder d\u00favidas das pessoas sobre a Rampage<\/p>\n","protected":false},"author":181,"featured_media":788619,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wm1_technical_sheet":[],"wm1_cross_sell_banner_enabled":true,"wm1_cross_sell_banner_custom":{"imageId":null,"link":"","target":"_blank","trackClickName":""},"wm1_related_links":[],"footnotes":""},"categories":[948],"tags":[],"brand":[777],"class_list":["post-791188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carros","brand-ram"],"_links":{"self":[{"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/posts\/791188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/users\/181"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/comments?post=791188"}],"version-history":[{"count":4,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/posts\/791188\/revisions"}],"predecessor-version":[{"id":866586,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/posts\/791188\/revisions\/866586"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/media\/788619"}],"wp:attachment":[{"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/media?parent=791188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/categories?post=791188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/tags?post=791188"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.webmotors.com.br\/wm1\/wp-json\/wp\/v2\/brand?post=791188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}